Grande Prairie KOA Journey Is Looking For Guest Service Representative / Camp Host In Alberta Canada $$

Details Conditions Skills Required Special Opportunities

• Start Date April 15, 2025
• Live on site
• Computer/Technology
• Can be partner job
• End Date Sept 26, 2025
• RV required
• Alternate partner job
• 35 to 40 Hours/Week
• Uniform, provided

DESCRIPTION
Grande Prairie KOA Journey is a small family business that values customer service and is proud to be a part of Kampgrounds if America Inc. (KOA). KOA is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. with over 525 locations across Canada and the United States. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other”. Those who represent the brand share the values of being family oriented, passionate, customer-focused and progressive.

The Guest Service Representative is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, keeping proper record of occupied sites, making and confirming reservations and collecting payments. They will help maintain a clean, well-stocked and organized store, laundry room and washroom and shower facilities.

RESPONSIBILITIES

• Greet and welcome all guests approaching the front desk in accordance with KOA standards.
• Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner and inform guests of park regulations.
• Make reservations in person, by phone and by email.
• Take payment for camp sites and sales from small store.
• Resolve guest requests and concerns in a thoughtful manner while maintaining campground standards.
• Answer inquiries from guests regarding campground amenities and the Peace Region.
• Escort guests to their site and firewood delivery.
• Establish and maintain good communications and teamwork with fellow associates.
• Maintain high standards of professionalism, customer service, quality and cleanliness.
• Opening and closing of office, store, laundry and walk through park at quiet time.

Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

KNOWLEDGE, SKILLS AND ABILITIES

• Must be upbeat, friendly and enthusiastic while maintaining a professional attitude
• Excellent communication skills
• Organized with attention to detail
• Ability to multi-task and prioritize
• Be able to work as a team member
• Proficient with computers and software
• Previous customer and cash handling experience is an asset
• Knowledge of RV’s and camping is an asset
• First Aid Certificate is an asset

COMPENSATION

• Rate of pay at $15.00 per hour
• Full Hook Up with electricity, sewer, and Wi-Fi site is included as a taxable benefit
• Propane at current cost
• Free laundry

HOW TO APPLY
Please send your resume to .
We will only consider applicants with the following subject line: First and last name and job title.
Ex. Joe Smith, Guest Services Representative
Website: http://www.koa.com/campgrounds/grande-prairie