Our facility has 78 – 170 campsites available year-round with an additional 300+ campsites open during select special events. Our campgrounds are split between sites with partial hook-ups (30 AMP electricity & non-potable water) and traditional “dry” sites.
This position is available for single applicants and couples who embrace RV living and are committed to providing a positive guest experience to our campers. This is a non-paid, volunteer position. Volunteers are provided with a campsite for the duration of their service, equipped with electricity (30 AMP), non-potable water, and sewage hook-ups.
Volunteers will work in the Entry Station or with Facilities. Entry Station is open daily.
Applicants must possess their own RV (Motorhome or Trailer) and valid driver’s license. Applicants are also required to pass a background check. As a Live-On Volunteer, you will be expected to volunteer a minimum of 20 hours per week for singles, 30 hours per week for a couple (15 hours per person). The schedule will be to work at least 4 days a week, 5 hours per day. Shift hours will vary.
Primary Entry Station Responsibilities
•Staff the Entry Station, 8 a.m. to 9 p.m. Hours vary based on the season.
•Provide guests with exceptional customer service
•Answer guest questions about the facility and surrounding areas
•Process credit card and cash transactions
•Assist guests in making same-day reservations and extensions to existing reservations
•Process add-on sales such as day passes, extra vehicle passes, firewood sales, etc.
•Monitor daily arrivals and departures
•Perform campground walk-throughs/checks
•Maintain open communication with the Ticket & Accommodations Office and Facilities Department
•Keeping the Entry Station tidy
•Assist in additional campground duties as necessary
•1-2 years previous customer service experience
•Existing knowledge of or ability to learn RMS 9+ hospitality software
•Practical camping knowledge (RV and Tent)
•Active problem solving
•Ability to resolve conflicts
•Must be able to lift a minimum of 20lbs
•Ability to get along with people
•Ability to physically get out and make rounds throughout the facility
•Must be honest, punctual, and reliable
If you are interested in applying to Laguna Seca Recreation Area’s Live-On Camp Host Program, please send an e-mail to DiGirolamoN@laguna-seca.com.